This course teaches nurse registry staff how everyday language can impact independent contractor classification under the Fair Labor Standards Act (FLSA). Using guidance from the U.S. Department of Labor Field Assistance Bulletin 2018-4, learners will identify high-risk phrasing and apply compliant alternatives. Real-world examples help reinforce communication habits that protect the integrity of the referral-based model.

Developed by: Scott Strachan RN, BSN
Target Audience
Nurse registry owners, administrators, schedulers, and office staff involved in caregiver referrals, client communication, and documentation processes
Teaching Method
Self-directed learning completed independently, with scenario-based reflection.
Learner Objectives
Identify language and communication patterns that may imply control or employment relationships
Apply compliant phrasing that reflects the independent contractor and referral-based model
Recognize how documentation, marketing, and internal communication impact regulatory compliance
Overview
Every interaction within a nurse registry—calls, texts, emails, and documentation—shapes how the organization is perceived. Small wording choices can unintentionally suggest control, creating risk under independent contractor classification standards.
This course provides practical communication strategies aligned with Field Assistance Bulletin 2018-4 from the U.S. Department of Labor. Learners will explore how to describe services, discuss pay, and communicate expectations in a way that reinforces the registry’s role as a facilitator rather than a supervisor.
By applying clear, consistent language, participants will strengthen compliance, reduce misclassification risk, and maintain a professional, transparent referral-based care model.
Disclosure
The planner(s) and author(s) of this educational activity have disclosed that there are no relevant financial relationships with any commercial interests related to the content of this course. This course is developed for educational purposes and does not receive commercial support.
Disclaimer
The information provided in this course is for educational purposes only and should not be construed as legal, financial, or professional advice. While every effort has been made to ensure accuracy, the content is not guaranteed to be free from errors or omissions. Participants are encouraged to consult with a qualified professional for specific advice related to their circumstances. The creators and presenters of this course disclaim any liability for decisions made based on the information provided.
We will send you a one-time access code.