Say This, Not That: Professional Communication and Compliance for Nurse Registry Staff

This course provides essential training for nurse registry personnel on how everyday language can influence legal classification under the Fair Labor Standards Act (FLSA). Drawing from the U.S. Department of Labor’s Field Assistance Bulletin (FAB) 2018-4, participants will learn how to communicate accurately when working with independent caregivers to prevent misclassification as employees. Through real-world “Say This, Not That” examples, learners will strengthen compliance awareness, refine communication habits, and protect the integrity of the independent contractor model.

Developed by: Scott Strachan RN, BSN

(former Independently Employed CNA)

Say this not that

Say This, Not That: Professional Communication and Compliance for Nurse Registry Staff

Get access to this course & MORE

A certificate and an official state record are issued upon successful completion.

Say This, Not That: Professional Communication and Compliance for Nurse Registry Staff

Developed By: Scott Strachan RN BSN

Course Details

Target Audience: Nurse Registry Administrators, Scheduling Staff, and Compliance Personnel
Contact Hours: (NO CEUs are offered for this class; it is for informational purposes only)
Teaching Method: Self-Paced Online

Course Description

This course provides essential training for nurse registry personnel on how everyday language can influence legal classification under the Fair Labor Standards Act (FLSA). Drawing from the U.S. Department of Labor’s Field Assistance Bulletin (FAB) 2018-4, participants will learn how to communicate accurately when working with independent caregivers to prevent misclassification as employees. Through real-world “Say This, Not That” examples, learners will strengthen compliance awareness, refine communication habits, and protect the integrity of the independent contractor model.

Learner Objectives

  1. Describe how FAB 2018-4 defines the distinction between a caregiver registry and an employer.

  2. Recognize language that could imply employment control or direction.

  3. Apply compliant terminology and communication practices that align with the independent contractor relationship.

Disclosure

The instructor reports no conflicts of interest and has not received commercial support for this course.

Disclaimer

This educational activity is intended for informational and compliance training purposes. It does not constitute legal advice. Participants should consult legal counsel for specific application to their organization.