Cut & Paste Compliance: A Ready To Send Letter On Florida’s New ADRD Training

A Ready-to-Send Letter for Caregivers: Rolling Out Florida’s New DOEA-Approved ADRD Training
For Florida Nurse Registry owners and administrators

Florida’s Department of Elder Affairs (DOEA) now expects direct-care workers who serve older adults to complete Alzheimer’s Disease & Related Dementias (ADRD) training from DOEA-approved sources. Many caregivers completed Alzheimer’s courses in the past that do not meet the new approval standard. To help you move fast—and keep your referral pool compliant—we’ve prepared a concise, copy-and-paste letter you can send today.

Below you’ll find (1) a quick overview, (2) the ready-to-send letter, and (3) a mini rollout kit (SMS blurb, call script, tracking tips).

1) What changed (in plain English)

• Caregivers need ADRD education that is DOEA-approved. Older, non-approved Alzheimer’s certificates typically don’t count under the new standard.

• There are two pieces most caregivers will complete:

  1. FREE 1-hour DOEA video (individual viewing required): https://elderaffairs.org/adrd-training/one-hour-training/

  2. A DOEA-approved ADRD course from an approved provider. C-E-U.com offers a fully DOEA-approved option that caregivers tell us is the cheapest, quickest, and easiest way to get the certificate they need:
     https://c-e-u.com/course/alzheimers-disease-and-related-dementia-adrd-training-for-caregivers/

2) Copy-and-paste letter to your independent contractors

Subject: Immediate Action – New DOEA-Approved Alzheimer’s & Dementia Training

Dear [Caregiver Name],

Florida now requires DOEA-approved Alzheimer’s Disease & Related Dementias (ADRD) training for direct-care workers. Please complete the steps below as soon as possible and keep your certificates for our records:

• FREE 1-Hour DOEA Video: Watch the official DOEA program and request your individual certificate (group viewing doesn’t count):
  https://elderaffairs.org/adrd-training/one-hour-training/

• Fast DOEA-Approved ADRD Course (C-E-U.com): If you still need a DOEA-approved ADRD certificate, complete the online course at C-E-U.com—the cheapest, quickest, and easiest option with instant proof of completion:
  https://c-e-u.com/course/alzheimers-disease-and-related-dementia-adrd-training-for-caregivers/

Important: Most prior Alzheimer’s trainings were not DOEA-approved and may not satisfy current requirements.

When finished, email both certificates to [your registry email] or upload them to [portal link]. If you have questions, reply to this message—happy to help.

Thank you,
[Your Name]
[Title], [Nurse Registry Name]
[Phone] | [Email]

3) Mini rollout kit

A) SMS / Text (160 chars):
New DOEA Alzheimer’s training required. 1) Free 1-hr video: elderaffairs.org/adrd-training/one-hour-training/ 2) DOEA-approved course: C-E-U.com/ADRD. Send certificates to us.

B) Call script (30 seconds):
“Hi [Name], this is [Registry]. Florida now requires DOEA-approved Alzheimer’s/Dementia training. Please be sure to complete the free 1-hour DOEA video and the DOEA-approved ADRD course at c-e-u.com. Please know that older Alzheimer’s courses don’t qualify, they must be DOEA approved. When you’re done, email both certificates to [address]. Need help? I can text you the links.”

C) Portal / Bulletin copy:
Florida DOEA-approved ADRD training is now required. Complete the FREE 1-hour DOEA video and then the DOEA-approved ADRD course at C-E-U.com. Most previous Alzheimer’s trainings are not DOEA-approved. Upload both certificates to your profile to remain eligible for referrals.

4) Tracking & documentation tips

• Collect both proofs: (1) DOEA 1-hour video certificate and (2) DOEA-approved ADRD course certificate.

• Keep it individual: The DOEA video certificate must be issued to the caregiver, not a group roster.

• Store centrally: Save PDFs in each contractor’s profile with a simple naming convention (e.g., LastName_FirstName_ADRD_DOEA1hr_YYYY-MM-DD.pdf).

• Set reminders: Ask caregivers to complete both items within 14 days; send auto-reminders at 7 and 12 days.

• Screening: For new applicants, add “Provide DOEA 1-hour certificate + DOEA-approved ADRD certificate” to your onboarding checklist.

5) FAQs you can share with caregivers

Q: I already took an Alzheimer’s class a while ago—does it count?
A: Likely not, unless it was DOEA-approved. Most older courses were not.

Q: Can I watch the free DOEA video with a group?
A: You can, but you still need to get your own certificate—follow the DOEA instructions to request it.

Q: Why C-E-U.com?
A: It’s DOEA-approved and designed to be the cheapest, quickest, and easiest way to obtain the required ADRD certificate, with instant proof of completion.

6) Helpful links

• FREE 1-Hour DOEA Video: https://elderaffairs.org/adrd-training/one-hour-training/

• DOEA-Approved ADRD Course (C-E-U.com): https://c-e-u.com/course/alzheimers-disease-and-related-dementia-adrd-training-for-caregivers/

Final note for registry owners

This article is for general compliance communication and is not legal advice. You’re responsible for ensuring the contractors you refer meet applicable training requirements. If you have questions about your documentation process, consult your compliance advisor or counsel.