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Have you been cited by AHCA for Alzheimer’s training?

Have you been cited by AHCA for Alzheimer’s training?

(Rule 430.5025 — Tags CZ875 / ZZ875)
 You’ve come to the right place — and there’s a fast group solution.

Getting a CZ875/ZZ875 on your Statement of Deficiencies is stressful, but you can remediate quickly. Below is a ready-to-publish blog post that explains the tag, shows exact wording to include in an AHCA SOD (Statement Of Deficiencies) response, gives an orientation paragraph for new hires/registrants, and — new — highlights Bulk / Group Orders via C-E-U.com so you can remediate everyone the same day.

What CZ875 / ZZ875 means (the short version)

When AHCA cites CZ875 (sometimes shown as ZZ875), they’re flagging noncompliance with Florida’s Alzheimer’s Disease & Related Dementia (ADRD) training requirements under Rule 430.5025. Common triggers:

  • No written dementia information given at hire.

  • Staff didn’t complete the required 1-hour ADRD training within 30 days of hire.

  • Staff didn’t complete the additional 2-hour ADRD training (when applicable) within 7 months.

  • Training certificates or documentation missing from personnel files.

AHCA will expect a corrective action plan and evidence (certificates, roster, timelines) showing you promptly corrected the deficiency.

Immediate steps (do this now)

  1. Save the SOD-Statement Of Deficiency and note the cited tag(s).

  2. Pull affected employees’ personnel files and identify missing training or documentation.
    1. You may need to thoroughly review your caregiver files. Typically if one is missing, many are missing because this is a newer requirement.

  3. Enroll staff, or request that registrants enroll in the required courses immediately (links below).

  4. Collect certificates, build a training roster, and prepare a corrective-action submission to AHCA.

  5. Provide AHCA with the evidence (roster + scanned certificates) within the timeline requested.
    1. When responding to AHCA limit your response. You don't want to commit to anything more than what is required and cited. 
      1. Don’t commit to monthly reviews. Then you will always be held to that standard.
      2. A thorough review will be completed with all aspects of CZ875 considered and addressed. Compliance to be demonstrated upon follow-up inspection.

 

Fast, cheap, easy: why C-E-U.com is the remediation choice

If you need to close a CZ875/ZZ875 finding quickly, C-E-U.com is built for this:

  • Fast: Self-paced online courses — caregivers can finish 1- or 2-hour modules immediately.

  • Cheap: Low cost per user and options for groups/agencies.

  • Easy: Instant certificates on completion and admin tools for bulk enrollment.

  • DOEA-approved ADRD training: C-E-U offers DOEA-approved ADRD curriculum that meets Florida Rule 430.5025 (course page below).

Visit C-E-U here: https://c-e-u.com/
 Go directly to the ADRD course:
 https://c-e-u.com/course/alzheimers-disease-and-related-dementia-adrd-training-for-caregivers/

New — Bulk / Group Orders: the quickest fix for agencies

If you have multiple staff to remediate (or were cited in a survey), bulk/group enrollment is the fastest route:

  • What it is: One purchase enrolls many employees, you upload a roster, and certificates are issued as each caregiver completes the course.

  • Why use it: Get everyone trained and documented in hours instead of days; central admin reporting gives you a single file to attach to your AHCA SOD response.

  • How to order: Visit C-E-U.com and choose Group/Bulk Orders or use the site’s Contact form to request a custom agency enrollment. (Main site: https://c-e-u.com/ — use the Group/Bulk Orders or Contact link to get set up quickly.)

  • What you’ll receive: Admin portal access or a downloadable training roster, individual certificates (PDF), and date-stamped completion records you can submit to AHCA.

Pro tip: When you order a bulk enrollment, ask C-E-U to provide a grouped completion export (CSV/PDF) that lists: employee name, hire date, course name, completion date, certificate filename/URL — that file is exactly what AHCA wants to see.

Why is this suggested for Agencies but not Registries? 

Agencies can provide training and benefits for employees. Registries may require caregivers to complete state-required training as part of their registration, but should not provide benefits that would suggest an employment relationship. For that reason, it is suggested that Nurse Registries simply provide caregivers with links to register for necessary courses.

Copy-and-paste: Formal AHCA SOD response (with bulk option)

Response to Tag CZ875 / ZZ875 — Alzheimer’s/ADRD Training
 [Facility/Agency] acknowledges the deficiency cited under Tag CZ875/ZZ875 (Rule 430.5025). To correct this deficiency we will take the following actions immediately:

  1. Within 7 calendar days we will require all current staff who provide personal care or have regular client contact to complete the Department of Elder Affairs (DOEA) 1-hour ADRD training (we will collect and file certificates). (DOEA 1-hour ADRD: https://elderaffairs.org/adrd-training/one-hour-training/).

  2. Within 30 days we will enroll all applicable employees in the DOEA-approved 2-hour ADRD training delivered via C-E-U.com (bulk/group orders have been placed to expedite agency-wide compliance). Completion certificates and an agency export of completions will be placed in each personnel file. (C-E-U 2-Hour ADRD: https://c-e-u.com/course/alzheimers-disease-and-related-dementia-adrd-training-for-caregivers/).

  3. We will maintain a training roster and scanned certificate copies in each employee’s personnel file and provide the roster and copies to AHCA within 10 business days of request.

  4. Attached: Timeline to train staff/caregivers.
     

We request confirmation of acceptance of this corrective action plan and will notify AHCA immediately upon completion of the listed items.

Exact orientation paragraph — paste into your new-hire/registrant packet/handbook

Alzheimer’s & Dementia Training — Mandatory
 As part of your orientation, you must complete the Florida Department of Elder Affairs (DOEA) 1-hour ADRD training within 30 days of hire (free state module: https://elderaffairs.org/adrd-training/one-hour-training/). Employees who provide personal care or have regular client contact must also complete an approved 2-hour ADRD course; we use the DOEA-approved 2-hour course from C-E-U.com (enroll at https://c-e-u.com/course/alzheimers-disease-and-related-dementia-adrd-training-for-caregivers/). For agency-wide compliance, bulk/group enrollment is available — contact HR to be added to the next group cohort.

Why the bulk option helps your SOD response

  • Converts a multi-person training task into a single attachable artifact (bulk roster + certificates).

  • Shows AHCA you took immediate, organized corrective action.

  • Reduces administrative friction and speeds re-inspection closure.

Sample short corrective-action paragraph (one-liner)

Corrective Action: Within 7 days, [Facility] will ensure staff complete the DOEA 1-hour ADRD module. Within 30 days, staff will complete the DOEA-approved 2-hour ADRD course via C-E-U.com (bulk enrollment purchased). Completion certificates and an updated training roster will be submitted to AHCA as evidence.

Quick checklist to attach to your SOD response

  • Proof of bulk/group order or purchase confirmation from C-E-U.

  • Training roster (name | position | hire date | 1-hr date | 2-hr date | certificate file).

  • Scanned certificates for staff who completed training.

  • Point person and timeline for remaining completions.

Call to action — fix it now

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A certificate and an official state record are issued upon successful completion.