This course provides practical training on communication strategies for clients with cognitive impairment, including dementia and Alzheimer’s disease. It focuses on real-world techniques to improve understanding, reduce anxiety, and support safe, person-centered care.
Developed by: Scott Strachan RN, BSN
Target Audience
CNA
Teaching Method
Self-directed learning completed independently, with scenario-based reflection.
Learner Objectives
Identify common types and effects of cognitive impairment
Apply effective verbal and non-verbal communication techniques
Recognize environmental and emotional factors that impact communication
Demonstrate strategies for managing challenging interactions
Adapt communication approaches to individual client needs
Overview
This course provides a comprehensive overview of communication techniques for working with clients experiencing cognitive impairment. It emphasizes practical strategies that support clarity, reduce confusion, and improve client cooperation during daily care.
Topics include verbal and non-verbal communication methods, environmental considerations, emotional support, managing challenging situations, and adapting communication to individual client backgrounds. The course integrates real-world caregiving scenarios to support application in a variety of care settings.
By focusing on empathy, adaptability, and consistency, this course prepares caregivers to communicate effectively while preserving dignity and enhancing quality of life for clients with cognitive impairment.
Disclosure
The planner(s) and author(s) of this educational activity have disclosed that there are no relevant financial relationships with any commercial interests related to the content of this course. This course is developed for educational purposes and does not receive commercial support.
Disclaimer
The information provided in this course is for educational purposes only and should not be construed as legal, financial, or professional advice. While every effort has been made to ensure accuracy, the content is not guaranteed to be free from errors or omissions. Participants are encouraged to consult with a qualified professional for specific advice related to their circumstances. The creators and presenters of this course disclaim any liability for decisions made based on the information provided.
We will send you a one-time access code.